This video explores how the organisation moved from early experimentation to a focused, strategic approach to AI. Viewers gain insights on enabling grassroots innovation, setting a clear direction and balancing potential with responsibility.

How AI adoption began

The conversation highlights how the organisation reacted quickly to emerging AI tools and rapidly shifted from initial restrictions to secure access for all employees. Early experiments revealed both exciting opportunities and the need for coordination, prompting leaders to define clear goals and prioritised areas for value creation.

Managing growth and shaping direction

As the organisation expanded internationally, AI became a tool for improving efficiency, quality and scalability. At the same time, it sparked deeper questions about the future role of the foundation and how applicant expectations might evolve when everyone has access to advanced technology.

Building ownership and responsible governance

The foundation intentionally supported a grassroots movement, empowering employees to identify meaningful use cases. A governance model and ethical sounding board ensured responsible implementation, allowing the team to balance trust, security and innovation while moving swiftly from ideas to proof of concepts.