AI adoption is as much about people as it is about technology, and this session explores how leaders can guide teams through fear, hesitation and new ways of working. Viewers gain practical insights on mindset, behaviour and culture that accelerate meaningful and secure AI use.

Why AI adoption fails
Many AI initiatives struggle because the human element is overlooked. Fear, uncertainty and misaligned structures can slow progress even when motivation is high. This video outlines why so many projects stall and shows how leaders can create the conditions for responsible and effective AI use within their organisations.

Mindset and responsible use
The speakers explain the shift from incremental improvements to bold 10x thinking, while also addressing the risks that come with shadow AI. They describe how clear permission boundaries, practical guardrails and visible leadership behaviours help teams use AI safely and confidently in daily work.

Skill building and communication
AI capability grows through habits, not isolated training events. The video introduces workflow based learning, coaching circles and open conversations that normalise experimentation. Leaders learn how to communicate with clarity, reduce fear and make AI approachable for all levels of the organisation.

Culture, performance and user experience
A culture that embraces rough drafts and learns from imperfection accelerates adoption. The speakers show how performance management must evolve to reward smart reductions and good judgement. They also highlight how to design for hesitant users by identifying friction points and supporting practical, real world use of AI.