This video explores why trust and learning are essential to successful digital transformation. Viewers gain practical insights, research based guidance and hands on advice for shaping change with confidence, clarity and human impact.

Why trust matters in digital transformation
Trust shapes how people perceive change and how confidently they adopt new tools. The video explains common pitfalls such as the submarine approach where communication drops for long periods and highlights why transparency and meaningful involvement strengthen trust across the organisation.

How to build trust in practice
Practical guidance is shared on enabling open dialogue, engaging end users early and supporting leaders to create safe, clear communication. The video also touches on trust in the context of AI, emphasising experimentation, tangible progress and helping leaders navigate dilemmas in a new technological landscape.

From training to real learning
The session reframes training as a long term learning journey. It highlights the need for relevance, repetition and varied learning formats that fit different needs. Through examples and research insights, the video shows how to design learning that builds confidence and capability before and after go live.

Creating impact with better change practices
By combining research findings with practical experience, the speakers share concrete methods to involve people, strengthen adoption and support leaders. Viewers gain ideas they can apply directly to make digital transformation more engaging, effective and human centered.